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FAQ's

Frequently Asked Questions

About e-book viewing and purchasing:

What is an e-book?
An eBook is an electronic book witch allows the user to access information in a book style format. It is a convenient way to combine content and easy navigation in a protected environment. Unlike a print book that forces you to flip through the pages to find what you are looking for, you can click on an item in the table of contents and jump right to the page in your eBook.

How will I receive my e-book?
With your order confirmation you will receive a web-link for viewing your e-book. When you click on this link you will be taken to the web page that contains your book.

Can I view the e-book more than once?
Yes, you can view your e-book as often as you like.

Do I always have to be connected to the internet to view my e-book?
No. You may download your e-book to your computer and access it anytime you like.

Can I print out the e-book I purchase?
Yes. Your e-book will be in a pdf format which you can print out if you like.

What if I can’t am unable to download my e-book?
If you are seeing a server error notice you may need to disable your anit-virus software or your firewalls while you download your book. You can reactivate them after your e-book is downloaded.

Can I download an e-book if I am using a dial up connection?
Yes, however with a large file it may take several minutes to download.

Can I view an e-book with a Mac?
Yes, if you have a pdf viewer such as the free viewer from Adobe. You will receive a link to download free viewing software with your order confirmation.

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